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Granny's Crochet Chest & Gift Shop - STORE POLICY

Process For Crocheted Products

Please be aware that all crocheted products are pre-ordered.  We do not stock crocheted items but begin production of them as soon as we receive an order.  Doll clothing orders will be shipped within 7 days from receipt of the order per outfit. If you order more than one item, add 5 days for each additional product.  Unless otherwise specified we will send all items upon completion of the entire order.  If you have any questions please contact us using the contact form, we will respond within 24 hrs.

30 Day Money Back Guarantee

We provide a 30 day money back guarantee less shipping costs for all our products that aren't customized or personalized to your specifications. If you aren't 100% satisfied with your purchase, please contact us and return the item within 30 days of purchase, we will gladly refund your purchase price less shipping.

Customized / Personalized Products

When you place an order for a customized or personalized item we send you a photo proof of the finished product prior to shipping it to you, we expect that if you approve the proof, you will not return it for a refund unless the item is damaged in shipping. Exceptions to this rule may apply as are deemed reasonable.  Also, please be aware that customized / personalized items are being created especially for you. In order to provide you with the highest quality products, please allow 3-5 days to receive a proof photo for your approval before we ship the item to you.

You're satisfaction is our mission, please contact us if you have any questions and thank you so much for visiting Granny's Crochet Chest & Gift Shoppe.

Seller's Information
Granny's Crochet Chest & Gift Shop
Member Since: 2017-01-14
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