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FAQ

If you can't find the answers to your questions here email us at support@glcmall.com

About the GLC Arts and Crafts Mall

The Craft Mall was extablished in November 2004 to provide an open-access venue that would bring together crafters, artists, artisans and designers with interested buyers worldwide, via independently owned online stores all under one virtual roof.

Where is the GLC Mall Located

We are located in the Community of Delta, B.C. which is approximately 20 miles South of Vancouver, B.C. and 20 miles North of Blaine Washington.

What does it cost to have a store at the GLC Mall

We have two levels of stores - Our Basic Store is FREE (yes you read that right) FREE, no setup fee, no commissions, no contracts.  You can list up to 12 items in your store.

When you are ready you can upgrade to a full membership for just $12.00 per month flat fee.  No setup fee, no commissions and no contracts. You can list unlimited items in your store.

How do I open a Store

1)  Click the Open a Store Link on the GLC Banner.
2)  Select a plan - Free Basic Store or Standard Store
3)  Choose I am a new Store Owner
4)  Choose a Username and Password
5)  Fill out your Contact Details, Business Details and Click Setup My Store.

I don't remember my password

We all forget our passwords from time to time so don't worry just click on the Forgot Password link at the bottom of the Login Box and a new password witll be emailed to you.

Can I change my information

Yes it is a good idea to keep all your information up-to-date.  Just login to your control panel, click on your store name and you can update all your information.

Can I have more than one Store

You can only have one Basic Store, but if you upgrade to full member you can have as many stores as you wish.

What if you don't have a category for my product

If we don't have a category suitable for your product just email support@glcmall.com tell us what you require and we will add it for you.

Can I have my own dot com name

Yes you can! If you already have registered your dot com or dot net name just re-direct it to your GLC Arts and Crafts Store. If you have not registered your dot com name you can go to registrars like Go Daddy, register your name (if available) and re-direct it to your GLC Arts and Crafts Store.

Will the GLC Arts and Crafts Mall register the name for us.

Yes we will do the registration for you. Contact us at support@glcmall.com tell us the name you want to register, and we will notify you of availability and cost.



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